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| 100%
Satisfaction Guarantee! |
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At
CFS Janitorial and Office Supply Inc. we provide a 100% Satisfaction Guarantee!
If you are not 100% satisfied with our products, please contact our customer
service
department
at 1-800-868-7948 or email us at sales@cfssupplyinc.com
and we will begin a resolution process immediately. Our guarantee is limited
to fifteen (15) days of order date. Please have your purchase order number
or order number ready as we will use this information to process your return
quickly. |
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| Your Satisfaction
is our #1 Goal! |
|
| After
contacting our customer service team, we will give you a Return Merchandise
Authorization Number (“RMA”). We simply ask that you return the item(s)
within fifteen (15) days of the purchased date in the original packaging,
re-sellable condition with no additional marking and/labeling on the packaging
or obvious signs of use so we can restock and process your return. |
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| Return Simplicity
is our Objective! |
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| While
CFS Janitorial Supply, Inc. continues to strive for excellence in processing
your returns quickly and promptly, we may run into a delay if the following
process is not followed. Please include the original packing slip,
if available, and any other paperwork accompanying the items. If
a packing slip is not available, please use a separate sheet of paper or
use the RETURN MERCHANDISE FORM below
to print the following information. |
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Please
place item(s) in a separate box and include the RETURN
MERCHANDISE FORM inside the box. Please do not write directly on the
box as it will disqualify you from receiving a refund/exchange.
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RMA
# on top of form |
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Your
Company Name |
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Contact
Name |
|
Full
Address |
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Invoice
& Order Numbers |
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Telephone
Number |
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Email
Address |
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Reason
for Return Request |
Ship
To:
CFS Supply Inc.
Attn: Customer Service Returns
4750 Liberty Road
Villa Rica, GA 30180
Let
us make your return Simple, Fast, and Accurate!
RETURN MERCHANDISE FORM
Under certain circumstances, a 15% restocking fee will apply as well
as shipping and handling fees. Unfortunately, we are not able to
accept returns beyond fifteen (15)days of purchase, items that are special
orders, damaged, discontinued, non-stock or close-out items. Also,
all floor machines and other equipment sales are final and covered by factory
warranties. Due to legal liabilities, glassware, opened software, consumables,
medical items, and perishables are not returnable. If an item is damaged
in shipping, please contact our customer service department at 1800-868-7948
so we can begin a claim with the shipping carrier. We will refund
your item less shipping and handling as soon as we receive the product
in our warehouse.
Discrepancies:
In the event of invoice or shipment discrepancies, please notify
CFS Janitorial and Office Supply Inc.’ customer service department at 800-868-7948
within five (15) days of receipt.
General Order(s):
For CFS Janitorial and Office Supplies Inc., to continue passing
along substantial savings to our customers, we must require a minimum order
of $40.00. If you are unable to meet the ordering minimum, a $5 charge
will be added to your order.
Small Package(s):
CFS Janitorial and Office Supply Inc will utilize standard UPS
Ground for parcel shipments. UPS ground rates apply for all shipments
within the continental U.S. except within our free local delivery area.
Back Order(s):
While we stock a wide-range of products, we may experience back
orders. CFS Janitorial and Office Supply Inc. will ship back orders when
product is available or combine with future customer shipments. Back orders
of non-stocked items will be charged shipping and handling accordingly
expect within our free local delivery area. |